the fine print

Shipping & Returns

A quick rundown of how your orders arrive and what to expect if something isn't quite right.

Digital products

Workbooks, planners, courses, and all other digital resources are delivered electronically immediately after purchase. Because these are downloadable, instantly accessible goods, all sales are final and no refunds are offered on digital products.

If you ever have trouble accessing a file you've purchased, please reach out — I'm happy to help make sure you get what you need.

T-shirts & physical products

Our t-shirts are printed on demand and shipped directly from our fulfillment partner, Printful. Production typically takes 2–7 business days before your order ships, with delivery times varying by location.

Returns & exchanges

Please contact me before returning any product. With the exception of customers residing in Brazil, orders are not refunded for buyer's remorse. Returns and size exchanges are offered at my discretion and expense — if I accept a return or size exchange, a replacement order will be placed on your behalf.

Damaged or incorrect items

If your shirt arrives damaged, defective, or incorrect, please contact me right away with a photo of the item and I'll make it right.

Brazil & EU customers

Customers residing in Brazil who regret a purchase must contact customer service and express their wish to return the item within 7 consecutive days of receiving it, providing a picture of the item. The request will be reviewed to verify whether the product was used or destroyed, even partially — in those cases a refund will not be possible.

For EU consumers: under Article 16(c) and (e) of Directive 2011/83/EU, the right of withdrawal may not apply to goods made to your specifications or clearly personalized, or to sealed goods unsealed after delivery that aren't suitable for return due to health protection or hygiene reasons. Printful reserves the right to refuse returns at its sole discretion.

still have questions?

I'm happy to help.

Reach out before placing an order or returning an item and I'll get back to you as soon as I can.